ITSM 365
ITSM 365 streamlines customer service operations across various departments, including IT, HR, and facilities management. With its low-code platform, it allows quick customization of workflows, integrates seamlessly with external systems, and offers an intuitive mobile app for easy request management. The system enhances productivity through efficient task tracking and communication.
Top ITSM 365 Alternatives
Open Content Platform
Open Content Platform (OCP) is an open-source IT discovery and integration platform designed to revolutionize data center management.
iTouchVision Service Desk
iTouchVision Service Desk automates complex workflows, enabling users to set rules that trigger timely actions based on various business processes.
KIX
KIX is a powerful open-source solution tailored for IT Service Management (ITSM), Enterprise Service Management (ESM), and customer support.
Infraon Infinity
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Nilex Service Platform
Nilex Enterprise® offers a robust, all-in-one service management solution tailored for medium to large organizations.
Infraon IMS
Infraon IMS is an advanced unified infrastructure monitoring suite designed for IT, networking, cloud, applications, and IoT devices.
GroupLink ITSM
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Optanix
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IT Care Center
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sDesk
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Hey!Ho!
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ServiceTeam ITSM
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Top ITSM 365 Features
- Omnichannel request management
- Low-code platform customization
- Seamless integration capabilities
- Mobile application access
- Comprehensive analytics and reporting
- Automated customer service processes
- Multi-department process automation
- HR recruitment workflow management
- Quick start guides for users
- Free training courses available
- API for external integration
- Centralized communication hub
- Role-based access control
- Streamlined project team organization
- Real-time task management
- Self-service user portal
- Equipment and asset tracking
- Fast deployment and setup
- ITIL® certified processes
- Support for various industries.
