Gensys X
Gensys X is an agile ITSM software designed for service providers and IT departments, facilitating proactive management of IT environments. It features an integrated CMDB, advanced monitoring, and ITSM ticketing, enabling efficient incident resolution and business impact visibility. With its customizable templates, Gensys X streamlines implementation and enhances operational effectiveness.
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Top Gensys X Features
- Multi-tenant IT management system
- Active CMDB integration
- Advanced predictive monitoring
- Standardized ITIL processes
- Customizable monitoring templates
- Real-time process visibility
- Centralized asset management
- Interactive OpenAI assistant
- Fast implementation templates
- REST API for integrations
- Ticketing system with SLA insights
- Digital Process View feature
- Ketenmonitoring for service continuity
- Automated data correlation
- Customizable user interface
- On-premise or cloud deployment
- Service improvement consultancy
- Efficient team collaboration tools
- Multi-layer performance monitoring
- User-friendly issue reporting system
