Ivanti Voice Automation
Ivanti Voice Automation seamlessly integrates existing phone systems with IT service desks, enabling intelligent call routing and voice self-service. This solution enhances customer satisfaction by boosting first call resolution rates and streamlining agent efficiency through automatic screen pops and priority caller recognition, ensuring a cohesive service experience.
Top Ivanti Voice Automation Alternatives
Nuance Conversational IVR
Nuance Conversational IVR transforms healthcare communication by enabling patients to articulate their needs naturally, bypassing cumbersome menu prompts.
Deflect.ai
Deflect.ai revolutionizes customer service by automating call handling and directing inquiries to efficient digital channels.
Twilio Voice
Twilio Voice empowers businesses to create and manage personalized voice experiences effortlessly.
TollFreeForwarding.com
Activate an international phone number within 60 seconds, selecting from over 120 countries and 1,000 cities.
IVM Interactive Voice Response
IVM Interactive Voice Response software offers two key response modes: single digit menu options and data entry for multiple digits.
Plum Voice Cloud IVR
Plum Voice Cloud IVR revolutionizes customer interactions by offering a cloud-based solution that seamlessly integrates with existing databases via APIs.
IVR VoiceXML Platform
Designed for seamless integration with diverse communication channels, it enhances customer interactions through voice automation...
BioClinica Trident
It enables secure sign-ins through organizational accounts, ensuring user authentication and data protection...
Voice Broadcasting
Users can easily upload contact lists, record personalized messages, and control call timing...
CARES Next Teller IVR
By streamlining routine requests, it enhances efficiency, allowing agents to focus on complex inquiries while...
IVR Studio
With its point-and-click design, users can seamlessly create call flows that enhance customer interactions...
IVR Technology Group
It streamlines payments via voice or text, increasing revenue while ensuring PCI compliance...
Xtreme IVR Telephone Locator
With features like lifelike text-to-speech, multilingual support, and direct call connections, it enhances customer satisfaction...
Self Service Communications Solutions
Offering features like interactive voice response and SMS, these solutions are designed to tackle everyday...
Plum Voice Hosted IVR
This solution empowers businesses to automate transactions, enhance self-service options, and achieve an 80% first-call...
Top Ivanti Voice Automation Features
- Intelligent call routing
- Integrated voice response
- Voice self-service
- Automatic screen pops
- Call management functionality
- Real-time customer data access
- Ticket-based priority routing
- Queue time prioritization
- Seamless on-premises and cloud support
- Automated workflow integration
- SIP trunk connectivity
- First call resolution improvement
- Whispering and conferencing capabilities
- Unified call and request management
- Voice-enabled incident creation
- Status checking through voice
- Enhanced agent performance tools
- Voice automation for IT service teams
- 'White glove' service for priority callers
- Comprehensive service desk support
Top Ivanti Voice Automation Alternatives
- Nuance Conversational IVR
- Deflect.ai
- Twilio Voice
- TollFreeForwarding.com
- IVM Interactive Voice Response
- Plum Voice Cloud IVR
- IVR VoiceXML Platform
- BioClinica Trident
- Voice Broadcasting
- CARES Next Teller IVR
- IVR Studio
- IVR Technology Group
- Xtreme IVR Telephone Locator
- Self Service Communications Solutions
- Plum Voice Hosted IVR
