Ivanti Voice Automation

Ivanti Voice Automation seamlessly integrates existing phone systems with IT service desks, enabling intelligent call routing and voice self-service. This solution enhances customer satisfaction by boosting first call resolution rates and streamlining agent efficiency through automatic screen pops and priority caller recognition, ensuring a cohesive service experience.

Top Ivanti Voice Automation Alternatives

Nuance Conversational IVR

Nuance Conversational IVR transforms healthcare communication by enabling patients to articulate their needs naturally, bypassing cumbersome menu prompts.

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Deflect.ai

Deflect.ai revolutionizes customer service by automating call handling and directing inquiries to efficient digital channels.

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Twilio Voice

Twilio Voice empowers businesses to create and manage personalized voice experiences effortlessly.

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TollFreeForwarding.com

Activate an international phone number within 60 seconds, selecting from over 120 countries and 1,000 cities.

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IVM Interactive Voice Response

IVM Interactive Voice Response software offers two key response modes: single digit menu options and data entry for multiple digits.

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Plum Voice Cloud IVR

Plum Voice Cloud IVR revolutionizes customer interactions by offering a cloud-based solution that seamlessly integrates with existing databases via APIs.

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IVR VoiceXML Platform

Designed for seamless integration with diverse communication channels, it enhances customer interactions through voice automation...

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BioClinica Trident

It enables secure sign-ins through organizational accounts, ensuring user authentication and data protection...

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Voice Broadcasting

Users can easily upload contact lists, record personalized messages, and control call timing...

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CARES Next Teller IVR

By streamlining routine requests, it enhances efficiency, allowing agents to focus on complex inquiries while...

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IVR Studio

With its point-and-click design, users can seamlessly create call flows that enhance customer interactions...

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IVR Technology Group

It streamlines payments via voice or text, increasing revenue while ensuring PCI compliance...

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Xtreme IVR Telephone Locator

With features like lifelike text-to-speech, multilingual support, and direct call connections, it enhances customer satisfaction...

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Self Service Communications Solutions

Offering features like interactive voice response and SMS, these solutions are designed to tackle everyday...

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Plum Voice Hosted IVR

This solution empowers businesses to automate transactions, enhance self-service options, and achieve an 80% first-call...

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Top Ivanti Voice Automation Features

Intelligent call routing
Integrated voice response
Voice self-service
Automatic screen pops
Call management functionality
Real-time customer data access
Ticket-based priority routing
Queue time prioritization
Seamless on-premises and cloud support
Automated workflow integration
SIP trunk connectivity
First call resolution improvement
Whispering and conferencing capabilities
Unified call and request management
Voice-enabled incident creation
Status checking through voice
Enhanced agent performance tools
Voice automation for IT service teams
'White glove' service for priority callers
Comprehensive service desk support