IVM Interactive Voice Response
IVM Interactive Voice Response software offers two key response modes: single digit menu options and data entry for multiple digits. Users can customize these modes via t... IVM Interactive Voice Response software offers two key response modes: single digit menu options and data entry for multiple digits. Users can customize these modes via the "OGM Properties" in the web interface. With options for Active Commands and variable management, it facilitates efficient caller interaction for tasks like order taking and customer surveys.
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Company Information
- Company: NCH Software
- Country: United States
Top IVM Interactive Voice Response Features
- Single digit menu options
- Multi-digit data entry
- Customizable Active Commands
- Variable data storage
- Automatic variable validation
- Global variable support
- Detailed log file generation
- Integration with IVM Plugins
- Caller ID tracking
- Time and date variables
- Dynamic response customization
- User-friendly web interface
- OGM Properties configuration
- Invalid option handling
- Flexible key response settings
- Customizable maximum digit limits
- Enhanced caller experience.
