Keeping.com
Empowering teams to manage customer inquiries seamlessly, this customer service software integrates directly with Gmail, transforming shared inboxes into organized ticketing systems. Users can automate ticket assignments, prioritize requests, and track responses, enhancing efficiency without the clutter. Advanced reporting tools provide insights into team performance and customer interaction metrics.
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Top Keeping.com Features
- Automated ticket assignment
- Priority customer tagging
- Real-time email collaboration
- Integrated Gmail support
- Shared notes functionality
- Collision detection for assignments
- Multiple inbox management
- Instant setup process
- Customizable shared templates
- Advanced reporting analytics
- First response time tracking
- Support email organization
- Integration with HubSpot
- Shopify integration
- Slack connectivity
- Google Sheets integration
- Visual data insights
- Easy email prioritization
- Seamless Google Group integration
- User-friendly interface
