Keyfax
Keyfax is an intelligent diagnostic tool designed for social housing organizations, empowering over 29,000 customer service advisors to accurately resolve tenancy and repair inquiries. Its user-friendly interface enables tenants to self-diagnose issues, ensuring efficient service delivery and enhancing the customer experience for over 4 million repairs annually.
Top Keyfax Alternatives
Clockwork IT
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Logicalware
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Airline
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Mava
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Intelagent
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Top Keyfax Features
- Intelligent scripting for enquiries
- User-friendly graphical system
- Accurate repair diagnosis
- Integrated housing portal support
- Self-service repair guidance
- Responsive online enquiries portal
- Multi-device compatibility
- Accurate tenancy enquiry handling
- KeyNamics integration with Dynamics 365
- On-brand graphical self-service
- Background job for customer needs
- Deep integration with ActiveH Desktop
- Improved ActiveH Web integration
- Rapid deployment for customer service
- Enhanced customer experience focus
- Comprehensive training support
- Real-time repair issue identification
- Streamlined customer service process
- Award-winning innovation recognition
- Extensive customer support network.
Top Keyfax Alternatives
- Clockwork IT
- Logicalware
- Airline
- Mava
- Intelagent
- Timworks
- ShowHows
- House-on-the-Hill
- ChannelReply
- SmartCrowd
- WhosOn
- TypeGenie
- HaloCRM
- vScreen
- NetSupport
