Keyfax
Keyfax is an intelligent diagnostic tool designed for social housing organizations, empowering over 29,000 customer service advisors to accurately resolve tenancy and repair inquiries. Its user-friendly interface enables tenants to self-diagnose issues, ensuring efficient service delivery and enhancing the customer experience for over 4 million repairs annually.
Top Keyfax Alternatives
Clockwork IT
Field service management software revolutionizes operations for businesses across the UK and Europe by enabling dynamic scheduling and instant job allocation on mobile devices.
Logicalware
Logicalware offers a robust customer service software solution designed to enhance communication and streamline support processes.
Airline
At Disrupt, an expert services partner, businesses can harness AI, contact center solutions, and data insights to elevate customer experiences.
Mava
Mava provides a free plan tailored for smaller communities, enabling management of up to 100 support requests monthly.
Intelagent
This innovative AI solution significantly reduces email handling time by 30%, lowers contact center traffic, and boosts CSAT scores.
Timworks
Revolutionizing client support, this app simplifies communication and enhances productivity with features like secure audit trails and unlimited client seats.
ShowHows
Ideal for various organizations, it enhances user experience by offering guidance on products, skills, and...
House-on-the-Hill
Perfect for crafting delightful baked goods or unique handmade cards, it brings vibrant pastels to...
ChannelReply
An extensive library of setup guides and fast answers from real experts enhance the experience...
SmartCrowd
Its intelligent API integrations with existing CRM systems facilitate swift connections, while dynamic reward structures...
WhosOn
With seamless bot integration and a focus on security, it ensures data privacy via a...
TypeGenie
By streamlining typing, it allows service teams to reply faster and maintain a consistent brand...
HaloCRM
It enhances user experience by centralizing communication, streamlining processes, and boosting efficiency in service delivery...
vScreen
It enables real-time identity verification, document handling, and eSignature collection during remote engagements, ensuring compliance...
NetSupport
It offers features for monitoring, control, assessment, and safeguarding, ensuring student safety while enhancing productivity...
Top Keyfax Features
- Intelligent scripting for enquiries
- User-friendly graphical system
- Accurate repair diagnosis
- Integrated housing portal support
- Self-service repair guidance
- Responsive online enquiries portal
- Multi-device compatibility
- Accurate tenancy enquiry handling
- KeyNamics integration with Dynamics 365
- On-brand graphical self-service
- Background job for customer needs
- Deep integration with ActiveH Desktop
- Improved ActiveH Web integration
- Rapid deployment for customer service
- Enhanced customer experience focus
- Comprehensive training support
- Real-time repair issue identification
- Streamlined customer service process
- Award-winning innovation recognition
- Extensive customer support network.
