Intelagent
This innovative AI solution significantly reduces email handling time by 30%, lowers contact center traffic, and boosts CSAT scores. Capable of processing thousands of emails at once and completing tasks equivalent to 4.6 agents, it streamlines operations, enhances customer interactions, and enables rapid integration across platforms, all while ensuring data security.
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Top Intelagent Features
- Less email handling time
- Reduced contact centre traffic
- First year ROI tracking
- AI processes thousands of emails
- Average resolution time reduction
- Manual live chat reduction
- Increased CSAT scores
- First contact resolution improvement
- AI replaces multiple agents
- Significant annual cost savings
- Faster new case qualification
- Easy content integration
- Multilingual dynamic translation
- GDPR compliant and secure
- Deep dive customer analytics
- No code workflow builder
- Human-in-the-loop support
- Omni-channel communication automation
- Flexible LLM integration
- Codeless third-party integration
- Rapid deployment and scalability.
