Magellan Solutions
With over 17 years of experience, this managed live chat provider specializes in customer service outsourcing, giving small and medium-sized businesses a competitive edge. They offer tailored solutions including inbound and outbound call center services, ensuring 24/7 support while maintaining a remarkable 95.63% customer satisfaction rate.
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Top Magellan Solutions Features
- 24/7 customer support availability
- Cost reduction up to 70%
- High English proficiency workforce
- Flexible pricing options
- SME-focused business model
- KPI setting and benchmarking
- AI-assisted customer service
- Dedicated and shared service teams
- Inbound and outbound services
- Tailored business consultations
- Fast lead qualification processes
- Scalable operations for growth
- High customer satisfaction rates
- Specialized back-office solutions
- Proficient in multiple industries
- ISO-certified team reliability
- Expert talent recruitment
- Comprehensive business assessments
- Data-driven performance tracking
- Ongoing support for business expansion.
