Malcolm
Malcolm! offers a user-friendly platform for seamless customer support. Users can easily search FAQs, request assistance from the dedicated support team, and provide feedback for feature enhancements. With integration options like Stripe and Square, along with custom email templates and team collaboration features, Malcolm! streamlines operations for businesses.
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Top Malcolm Features
- FAQ search functionality
- Team member invitations
- Customizable email templates
- Stripe payment integration
- Square payment integration
- Content password protection
- Email answer creation rules
- User feedback collection
- Integration with Make
- Step-by-step guides
- Customer support accessibility
- Graphical product walkthroughs
- Hosted Hub management
- Responsive design editing
- User-friendly interface
- Automated form submissions
- Multi-user collaboration tools
- Advanced analytics dashboard
- Real-time notifications
- Custom branding options
