MegaDialer
MegaDialer is a customizable cloud-based call center software designed to enhance business efficiency. It features tailored surveys, personalized scripts, and real-time analytics for optimal agent performance. With capabilities like SMS integration, automated emailing, and seamless CRM connectivity, it allows businesses to manage customer interactions effectively while paying only for usage.
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Top MegaDialer Features
- Customizable surveys and scripts
- Real-time analytics dashboard
- Predictive dialing capabilities
- Automated SMS notifications
- Integration with Google Calendar
- On-demand call recording
- Instant call reporting
- Caller ID functionality
- Call monitoring tools
- Automatic email confirmations
- Multi-template campaign options
- Pay-as-you-go pricing model
- No cost per agent
- Cloud-based call management
- User-friendly interface
- Import customer database easily
- Call list management for agents
- Real-time activity tracking
- Integration with CRM systems
- No minimum call charge
