MiaRec
MiaRec revolutionizes contact center analytics with its AI-powered IMetrics, enabling organizations to automatically track critical KPIs such as CSAT, NPS, and NES with a single click. By delivering precise insights directly from customer interactions, it empowers leaders to enhance agent performance, streamline operations, and transform their centers into high-performing excellence hubs.
Top MiaRec Alternatives
Imagicle Call Recording
Imagicle Call Recording offers centralized conversation capture across multiple platforms with diverse recording options, including always-on, on-demand, and live keep modes.
MyQuality
MyQuality transforms organizational data into actionable insights through tailored reports that address specific needs and highlight growth opportunities.
EzPhone Recorder
EzPhone Recorder is a versatile phone call recording software designed for Windows PCs, enabling users to capture calls from landlines and mobile devices effortlessly.
Replay Call Recording
Replay Call Recording, seamlessly integrated with Tapit Call Accounting, simplifies the process of managing call records.
Flyte
Empowering sales teams, this innovative tool enhances performance by seamlessly capturing call insights, analyzing buyer sentiment, and delivering competitive intelligence.
Checktel
Telephone call recording is crucial for organizations seeking accountability and quality assurance.
CallHero
By capturing every call and providing actionable metrics, it helps staff improve performance, boosts appointment...
Cistera Suite
It transforms recorded conversations into actionable insights through advanced speech analytics, enabling organizations to enhance...
Continuity Replay
By ensuring secure capture, storage, and actionable insights, it empowers organizations to meet compliance standards...
Revcord MMS Logger
It operates seamlessly with both 1U and 4U rack-mounted servers, ensuring reliability and efficiency...
Capture911
It captures multi-channel interactions, ensuring complete documentation of every call and radio transmission...
SVRX
It supports diverse architectures, including multi-site and redundant setups, while featuring integrated screen capture, agent...
Call Tracker io
With features like call recording, keyword tracking, and integration with Google Analytics, users can analyze...
Verba Recording System
Utilizing AI-driven speech transcription and analytics, it captures and analyzes diverse communication modalities across platforms...
Calibre
It ensures compliance with stringent healthcare regulations such as HIPAA, MIPPA, and PCI-DSS through built-in...
Top MiaRec Features
- Automated KPI tracking
- Real-time customer insights
- Comprehensive metrics analysis
- AI-driven performance improvement
- Effortless QA automation
- Custom metric creation
- Financial impact assessment
- Enhanced decision-making clarity
- Streamlined operational efficiency
- Voice AI integration
- Call analysis at scale
- Proactive efficiency suggestions
- Cost center transformation
- Agent performance optimization
- Customer satisfaction monitoring
- NPS and CSAT tracking
- Data-backed decision support
- Interactive reporting features
- Seamless integration capabilities
- User-friendly management interface
Top MiaRec Alternatives
- Imagicle Call Recording
- MyQuality
- EzPhone Recorder
- Replay Call Recording
- Flyte
- Checktel
- CallHero
- Cistera Suite
- Continuity Replay
- Revcord MMS Logger
- Capture911
- SVRX
- Call Tracker io
- Verba Recording System
- Calibre
