Calibre
Calibre is a sophisticated call recording software designed to transform interactions into actionable insights, boosting call center performance while minimizing risks and operational costs. It ensures compliance with stringent healthcare regulations such as HIPAA, MIPPA, and PCI-DSS through built-in security features. Ideal for various industries, Calibre captures and analyzes communication data, fostering improved scheduling, safety, and customer satisfaction. Its flexible APIs and scalable database empower organizations to customize the platform, optimize agent interactions, and enhance overall efficiency.
Top Calibre Alternatives
Voxjar
Voxjar transforms quality assurance by eliminating manual data entry and enhancing evaluator efficiency.
Call Tracker io
Call Tracker io simplifies call tracking by providing unique phone numbers for each marketing campaign, enabling businesses to pinpoint which efforts yield phone calls.
Patient Prism
Transforming dental practices, Patient Prism harnesses powerful AI technology to optimize new patient acquisition and enhance operational efficiency.
Capture911
Capture911 is an innovative call recording software specifically designed for public safety communications.
REKK
REKK offers a versatile call recording and transcription solution for iOS, Android, MacOS, and PC users.
Continuity Replay
Continuity Replay addresses the complexities of managing call recording data in regulated environments.
JLodge
With a focus on innovation and user accessibility, it supports mission-critical programs while fostering a...
CallHero
By capturing every call and providing actionable metrics, it helps staff improve performance, boosts appointment...
Alvaria Quality
This release improves customer interaction quality by enabling extended evaluation reports, stereo and mono playback...
Flyte
Managers can coach effectively using precise battlecards, ensuring frontline staff stay informed and focused on...
Callcap
Utilizing local or toll-free tracking numbers, they gain insights into call origins and outcomes, allowing...
EzPhone Recorder
With features like selective recording, unlimited length, and built-in search tools, it helps businesses analyze...
Oreka TR
It integrates seamlessly with various telephony and CRM systems, ensuring compliance while enhancing workforce engagement...
Imagicle Call Recording
It ensures secure compliance with regulations such as GDPR and HIPAA, supporting remote workers seamlessly...
Ecamm Call Recorder for Skype
It offers automatic recording options, alongside manual controls...
Top Calibre Features
- Full-featured call recording
- Real-time call monitoring
- Customizable evaluation forms
- Multi-channel recording capabilities
- Intuitive web-based interface
- Built-in compliance features
- Advanced API integration
- Secure data encryption
- Actionable intelligence reports
- Flexible deployment options
- Custom grading cards
- Enhanced training tools
- Streamlined incident recreation
- Responsive customer support
- Scalable database architecture
- Omnidata intelligence reporting
- Proactive monitoring system
- Risk minimization strategies
- Operational cost reduction
- User-friendly software design
