Microsoft Dynamics provides CRM and ERP software solutions for business. It features accounts and opportunities, customer insights, planning and management, collaborative selling, mobile sales, sales analytics, cross-channel service, agent enablement, self-service, knowledge base, social care, and more. The service is provided by Microsoft Corporation, a software company founded in 1974 and based in Redmond, Washington.
Top Microsoft Dynamics Alternatives
- Zoho CRM
- Customer Relationship Management
Top Microsoft Dynamics Alternatives and Overview
Salesforce provides CRM cloud and cloud computing software that helps your business to grow sales faster.
Act provides affordable and easy-to-use contact management and email marketing software for small business.
Close is a Customer Relationship Management software for small and medium-sized businesses to improve their sales.
Copper is a customer relationship management (CRM) system. It manages...
Affinity is a client relationship management application that gets insights from connections found inside and outside the client's system.
Zoho CRM provides customer service management software that helps your business to close the deals more quickly.
Capsule likewise gives a ticket management module to assist workers to resolve client inquiries...
The Bulbul software is powered by its parent company Jungleworks, which has established itself as...
The web-based CRM software makes everything easier with the help of its automated services and...
Customer Relationship Management
It stands out from all other CRM software because of its ability that allows users...
It features people and organizations, activities and meetings, notes and attachments, relationship mapping, global search...
It collects data from mail, voice, and text processes related to the sales performed by...
It features lead and contact management, integrated project management, social CRM, business overview and reports...
It features sales automation and forecasting, marketing lead management, support automation, call center automation, reporting...
Microsoft Dynamics Review and Overview
Of many popular ERP and CRM tools, Microsoft Dynamics is a comprehensive and combined software product offering both ERP and CRM services. MS Dynamics has involved top users like HP, Tesla, Adobe, Siemens, Maersk, BMW, etc. It promptly covers sales, marketing, operation, and other such fields. It also has predictive insights to help with data forecasting and suggesting appropriate solutions to customer issues.
MS Dynamics Sales
Starting at $65 per month with standard sales services, it includes multiple subscription-like Enterprise, Customer Insights, Relationship sales, Forms, etc. They are all priced at about $95, 1500, 130, and $100 per month. This Sales Tool helps with smarter sales AI, building relationships, improving sales productivity, and offering advanced insight.
MS Dynamics Marketing
The marketing tool starts at $1500/tenant/month. It also includes the previous plans from customer insights and Forms Pro. Marketing tools help in making and maintaining leads. It can align with sales and marketing with informed decisions and follows GDPR compliances.
MS Dynamics Customer Services
The CRM services are offered as Professional, Enterprise, Insights, and Virtual Agent, costing from $50, 95, 75, 1500, and $1100. These are lowered for renewal subscriptions. With this, we can get proper personalized services, empower teams, and unify various ERP features to give collective and AI-enhanced customer services.
MS Dynamics Finance and Operations
Finance tools provide AI-assisted financial decisions, unify and automate such processes, reduce operational expenses, and financial complexity/risks, starting with Finance Basic and Business plans at $180 and $70/month. Dynamics Operation helps with issues related to supply chain management, business central, and project operations. A similar price model is used here with basic, essential, and premium services.
MS Dynamics Commerce and HR
Dynamics Commerce is useful with engaging cross-channel customers, use e-commerce features, smoothen the retail operations, and impart flexibility & security to the interface. It has a detailed setup with eCards, coupons, suggestions, etc. As for the HR section, it contains employee management tools like feedback system, onboarding, transfer, etc. We can optimize HR setups for leaves, compensations, payrolls, certifications, and compliances.
Overall, Microsoft Dynamics 365 is a full-fledged and extensive solution for ERP and CRM activities of an organization. It is of more value for medium and mass production companies.
Company Name: Microsoft Corporation
Company Address: 1 Microsoft Way, Redmond, WA, USA
Founded in: 1975
- Opportunity Management
- Social Selling
- Planning and Management
- Content Collaboration
- Mobile Sales
- Sales Intelligence
- Cross-channel Services
- Self Service
- Agent Enablement
- Field Service
- Knowledge Base
- Service Intelligence
- Marketing Resource Management
- Multichannel Campaigns
- Lead Management
- Sales Collaboration
- Social Marketing
- Marketing Intelligence
- Social Listening
- Social Analytics
- Social Engagement
- Social CRM