Ninchat
Ninchat provides businesses with a secure and scalable real-time communication engine, allowing for seamless customer care chats and live group discussions. Its customizable features let users embed chat functions on websites, mobile sites, and platforms like Facebook, ensuring timely support. Advanced admin tools enhance team efficiency and customer experience through insightful analytics and tailored interactions.
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Top Ninchat Features
- Secure real-time communication
- Customizable chat interface
- Multi-platform integration
- Group discussions support
- Private one-on-one chats
- Advanced admin tools
- Detailed chat transcripts
- Customer activity tracking
- Waiting time monitoring
- Customer satisfaction ratings
- Language localization options
- Personalized greeting messages
- Team collaboration features
- Instant alerts for agents
- Knowledge transfer capabilities
- Embedded chat for websites
- Mobile application support
- Facebook page integration
- Sales process integration
- Enhanced customer experience
