OpenCopilot
OpenCopilot is an advanced AI development platform designed for customer support, enabling businesses to handle complex queries across web, phone, and email seamlessly. With customizable AI responses and the ability to engage users on multiple channels, it automates Level 2 and 3 support tickets, ensuring personalized interactions and efficient issue resolution.
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Top OpenCopilot Features
- AI-driven customer engagement
- Multi-channel support integration
- Human-like empathy responses
- Seamless training integration
- Automated ticket resolution
- Advanced reasoning engine
- 24/7 AI availability
- Customizable tone and behavior
- Instant handoff to agents
- Robust security features
- Real-time performance monitoring
- Auto-redaction of sensitive data
- Workflow automation capabilities
- Detailed analytics and reporting
- Third-party decision validation
- Personalized user interactions
- Rapid scenario training
- Custom AI evaluations
- Interactive response debugging
- Unified tool integrations.
