Pega Smart Dispute
Pega Smart Dispute revolutionizes payment dispute management with its Agentic Automation. By integrating advanced AI and streamlined workflows, it delivers faster resolutions and enhances customer experiences. Organizations can effortlessly adapt to emerging payment types and manage increasing dispute volumes, ensuring compliance and operational efficiency while reducing manual interventions.
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Top Pega Smart Dispute Features
- Agentic automation for efficiency
- Streamlined payment dispute management
- Integrated fraud claim solutions
- Compliance with network dispute rules
- Real-time updates for regulations
- Cradle-to-grave dispute management
- Rapid adaptation to new payment types
- Seamless multi-channel integration
- Intelligent workflow automation
- Guided processing for disputes
- Digital self-service support
- Enhanced customer experience
- Knowledge management capabilities
- Reduced resolution times
- Improved straight-through processing
- Customizable user experience templates
- Modern API for device compatibility
- Contextual interaction switching
- Continuous enterprise transformation
- Support for emerging payment methods
