PerfectBot
PerfectBot is an advanced live chat software designed to enhance customer support for DTC brands. Utilizing cutting-edge AI technology, it automates over 60% of inquiries, ensuring swift, human-like responses in 45+ languages. Seamlessly integrated with Gorgias and Shopify, it personalizes interactions, retrieves customer data, and continuously improves through performance insights.
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Top PerfectBot Features
- Human-like conversational support
- Multilingual support in 45+ languages
- Custom demo based on store content
- Integrates seamlessly with Gorgias
- Access to Shopify data for personalization
- Automated ticket resolution capabilities
- Smart handover for complex issues
- AI summaries for efficient handovers
- Easily customizable bot settings
- Monitors AI performance in Gorgias
- Optimizes AI with internal notes
- Tracks resolution rates and trends
- Immediate responses in seconds
- 24/7 customer service availability
- Cost-effective pricing structure
- Handles spikes in customer traffic
- Utilizes multiple knowledge sources
- Reduces workload for human agents
- Insight analytics for improvement
- Supports chat and email channels.
