Phone Services

Phone Services

The Phone Services software enhances user experience for Cisco® IP telephony systems by reinstating features familiar from legacy systems. It enables efficient ticket creation and tracking, offers a user-friendly web portal for contact search, and supports PA broadcasting, making it a valuable tool for businesses seeking streamlined communication solutions.

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Lynx

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Vox Switch

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Momentum Mobility

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Answer360

Answer360 offers a suite of enterprise-grade telecommunication solutions tailored for small and medium businesses.

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Fonoster

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ASTPP

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CallAnalyst

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Phonebooth

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GAO Research

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Top Phone Services Features

  • Customizable dashboards and wallboards
  • Real-time call monitoring
  • Integration with Cisco IP telephony
  • Support ticket management system
  • Comprehensive support staff directory
  • Email and online contact forms
  • PA broadcasting via Cisco phones
  • Enhanced user experience with legacy features
  • Multi-regional contact sorting
  • Global reseller and distributor network
  • Detailed product-specific resources
  • Streamlined implementation with technology partners
  • User-friendly configuration tools
  • Real-time visibility into queue status
  • Quick response from support team
  • Ability to monitor agent status live
  • Efficient management of call flows
  • Alerts for missed calls
  • Compatibility with multiple verticals
  • Cost-effective licensing model