Phone Services
The Phone Services software enhances user experience for Cisco® IP telephony systems by reinstating features familiar from legacy systems. It enables efficient ticket cre... The Phone Services software enhances user experience for Cisco® IP telephony systems by reinstating features familiar from legacy systems. It enables efficient ticket creation and tracking, offers a user-friendly web portal for contact search, and supports PA broadcasting, making it a valuable tool for businesses seeking streamlined communication solutions.
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Company Information
- Company: 2Ring
- Country: United States
Top Phone Services Features
- Customizable dashboards and wallboards
- Real-time call monitoring
- Integration with Cisco IP telephony
- Support ticket management system
- Comprehensive support staff directory
- Email and online contact forms
- PA broadcasting via Cisco phones
- Enhanced user experience with legacy features
- Multi-regional contact sorting
- Global reseller and distributor network
- Detailed product-specific resources
- Streamlined implementation with technology partners
- User-friendly configuration tools
- Real-time visibility into queue status
- Quick response from support team
- Ability to monitor agent status live
- Efficient management of call flows
- Alerts for missed calls
- Compatibility with multiple verticals
- Cost-effective licensing model
