ProProfs Knowledge
ProProfs Knowledge is online software used to easily create online user guides, FAQs and other support documentation for effective customer service. The software also allows organizations to store and manage their documents and information on a centralized knowledge base and easily share it with employees and/or customers. Since it is a web based platform, it can be accessed anytime, anywhere and on any device & browser.
Top ProProfs Knowledge Alternatives
UserDesk Guides
Guides from UserDesk is a fully customizable knowledge base for websites and web applications.
E-DriverFile
E-DriverFile serves as a secure online database, offering managers a centralized platform to maintain consistent compliance with driver and vehicle safety policies across various locations.
Parature Knowledge
Parature Knowledge CRM software is used to empower employees with the right tools to deliver more efficient and accurate customer service every time.
ETNA Digital Advisor
ETNA Digital Advisor revolutionizes wealth management with an intuitive SaaS platform designed for seamless automation.
Safeharbor
Safeharbor is a powerful, SaaS based knowledge software platform used for effective knowledge management and sharing.
Unify
Unify empowers mortgage professionals by offering a robust platform tailored for growth and efficiency.
Self Service Center
The software allows customers to search the solutions, emails, articles, forums, FAQs, incidents and notices...
Spiceworks Knowledge Base
The software can be used to share IT tips, guides, knowledge and content with fellow...
RightAnswers
The application can easily integrate with enterprise CRM and other software...
SAVO
By providing tailored content and insights, it empowers organizations to engage buyers effectively...
Moxie Knowledgebase
It offers a scalable and cost-effective knowledge base application to improve customer service, reduce operational...
Knova KM
It offers cost-effective and scalable knowledge base solutions to large customer service organizations...
Leafdock
It is a place where you capture and organize your knowledge to help your team...
ConcernCenter
By simply typing in their issue, individuals receive a prioritized list of vetted resources, making...
Crowdbase
Businesses and companies can easily gather content and information that matters and share the same...
Top ProProfs Knowledge Features
- Template customization options
- AI-assisted content creation
- Easy document importing
- SEO-friendly knowledge base
- Multi-language content translation
- Role-based access control
- Built-in commenting features
- Integration with Google Analytics
- Pre-made branding templates
- Mobile-friendly access
- Instant search functionality
- Detailed article performance insights
- 24/7 self-service support
- Centralized HR processes
- User-friendly interface
- Password and privacy controls
- Customizable fonts and colors
- Live chat integration
- Support for public and private bases
- Comprehensive video tutorials
