Recursive Labs
Recursive Labs revolutionizes customer engagement with innovative tools like co-browsing and inbound video chat. By seamlessly integrating these solutions into existing platforms, businesses can enhance real-time support, boost customer satisfaction, and streamline operations. With measurable improvements in resolution times and first-call resolutions, companies can adapt effectively to today's digital landscape.
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Top Recursive Labs Features
- Co-browsing capability
- Instant video chat integration
- Mobile SDK deployment
- Document sharing via screenshare
- Real-time sales guidance
- Inbound video chat support
- Mixed reality for field service
- Session recording analytics
- Seamless Salesforce integration
- Guided customer experience
- Mobile app optimization
- QR code routing
- Remote troubleshooting tools
- First call resolution improvement
- Average handle time reduction
- Customer satisfaction analytics
- Digital storefront enhancements
- Field issue resolution
- Metrics reporting for sessions
- Customer issue identification.
