Referral SaaSquatch is a modern customer referral software with automatic referral administration and integration with subscription management systems. It features tracking and fulfillment, subscription-ready rewards, in-app widget, referral program analytics, enterprise-grade fraud protection, and constant optimization. It offers three pricing options: Basic (up to 2,000 members), Pro (up to 10,000 members), and Enterprise (100,000+ members).
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Referral SaaSquatch Review and Overview
Good: Automated referral tracking and reward fulfillment, customizable referral widget, double-sided incentives, fraud prevention, single sign on experience, program analytics, 30-day free trial.
Bad: Fewer third-party integration options.
Overall: Referral SaaSquatch's referral software provides a fully automated referral management system that offers customizable reward options and allows business to effortlessly track their referral program.
Referral SaaSquatch was founded in early 2013 by an Entrepreneur Will Fraser. Based in Victoria, British Columbia, the company has developed a referral program that is built primarily for SaaS. The software integrates seamlessly with payment services and program analytics allowing businesses to reward their customers for referring their friends.
Automated Program Administration
Customizable Reward Options
Rewarding your advocates for the referrals they make can win you brand loyalty. However, it's equally important to provide double-sided incentives to help your advocates help their friends. This also allows you to further engage your users who may be looking to help out their friends with a discount. Referral SaaSquatch's referral software allows you to customize your reward options for both your advocates and their newly referred friends. You can choose between cash incentives, discount coupons and reward points to reward your advocates.
Single Sign On User Experience
Advocates are the cornerstone of any refer-a-friend program. It is therefore very important to keep their user experience in mind when creating a referral program. If your advocates have to create a separate account to refer your products and services, they may not be likely to sign up. To streamline the end-user experience, Referral SaaSquatch provides an in-app widget that allows the entire referral process to be completed within your app. Progress and reminder emails along with auto generated coupon codes make for a seamless user experience that is both engaging and rewarding.
Monitoring the efficacy of your referral management system can be crucial to ensuring that your marketing campaigns are meeting their desired goals. The dashboard provided by Referral SaaSquatch gives you a bird's eye view of your entire referral program. Access to analytics, such as the number of active participants, their referral count and revenue earned, is key to understanding how the program is affecting your bottom line and if you need to make any changes.
Referral fraud can not only reduce the effectiveness of your referral marketing program, but it can also damage your brand image. Referral SaaSquatch integrates its fraud protection system right into your subscription management system to help weed out any suspicious activity. This prevents your advocates from referring themselves over and over, and even blocks attempts to reap rewards and discount coupons meant for genuine advocates.
Support and Documentation
Referral SaaSquatch supports its referral software via email. Comprehensive documentation guides on a variety of topics such as subscription system integrations and best practices helps users manage their referral program more effectively. An FAQ section provides answers to inquiries on general topics and pricing. The company also runs a blog that features industry tips and tricks and common pitfalls that can adversely affect a referral program.
If you're looking for a referral marketing program that is quick to set up and automates the entire process of tracking referrals and rewarding your advocates, then Referral SaaSquatch may be a worthwhile option. Customizable rewards and a single sign on experience ensure that your customers have a likeable and rewarding experience with your referral program. Referral analytics and fraud protection services ensure that you get the most value for your money.
Company Name: ReferralSaaSquatch.com
Company Address: 1017 Fort St, Victoria, BC, Canada
Founded in: 2013
- Industry-compliant Rewards
- Various Reward Options
- Fulfillment of Rewards
- Unlimited Members
- Comprehensive Analytics Dashboard
- Enterprise-grade Fraud Protection
- Real-time Program Optimization
- Referral Widgets Customization
- Access to APIs
- Integrated A/B Testing
- Customizable Reporting
- Dedicated Success Manager
- Third Party Integrations
- Integration Consulting Available
- Multilingual Support
- Mobile Support