Salesforce Community Cloud
Salesforce Community Cloud is a collaboration software that empowers teams to drive customer success through a seamless integration of CRM, AI, and data. With low-code tools, users can build custom agents that enhance interactions, automate processes, and leverage real-time data for informed decision-making, fostering united, customer-centric experiences across all departments.
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Top Salesforce Community Cloud Features
- AI-powered autonomous agents
- Unified Customer 360 view
- Low-code app development
- Seamless data integration
- Real-time customer insights
- Customizable Agentforce templates
- Generative AI capabilities
- Data Cloud connectivity
- Tailored Success Plans
- Predictive analytics features
- Comprehensive CRM suite
- Zero Copy Partner Network
- Trusted AI with Einstein Trust Layer
- Integrated marketing automation
- Collaborative partner ecosystems
- Robust automation processes
- Continuous technology innovations
- Personalized customer experiences
- Scalable cloud-native apps
- Multi-department integration.
