ServiceDesk Plus

ServiceDesk Plus

Provides ITSM, help desk, and asset management software that helps IT support teams to deliver the best service to the end users. It features PO and contract management, CMDB, service catalog, IT project management, change management, reports, incident management, problem management, and more. It offers integrations with OpManager, Desktop Central, and Applications Manager.

Top ServiceDesk Plus Alternatives

1

Freshservice

Freshservice stands out as a user-friendly IT service desk solution, empowering businesses to streamline their IT and operational processes.

2

ServiceNow IT Service Management

Delivering resilient IT services, this platform enhances team productivity by swiftly resolving issues and accelerating innovation through AI and machine learning.

3

Infraon ITSM

This ITSM software enhances team collaboration and productivity through Gen AI-driven automated workflows.

4

Alloy Navigator

Alloy Navigator is a versatile ITSM software designed to enhance help desk efficiency through workflow automation and streamlined processes.

5

OutagesIO

Suffering from internet outages? This innovative software automates outage tracking and speed tests, providing users with real-time insights into their internet connection.

6

FootPrints

FootPrints offers a versatile export feature that allows users to choose from multiple formats, including ODT, PDF, RTF, and HTML.

7

GroupLink ITSM

It streamlines service requests for faculty and staff, simplifies the tracking of IT assets, and...

8

TeamDynamix

With pre-built connectors and a user-friendly workflow builder, it streamlines processes and enhances visibility, empowering...

9

Infraon Infinity

With intuitive dashboards and AI-driven insights, teams can quickly address compliance risks and enhance operational...

10

EasyVista

It offers EasyVista Service App Store, with IT services, HR services, facilities management, Neo Technology...

11

Optanix

Offering AI-driven detection, 24x7 expert support, and unified communication tools, this ally transforms IT challenges...

12

VMware IT Service Level Manager

This platform enhances visibility into service performance, allowing teams to proactively address issues and optimize...

13

DiliGenie

Designed for diverse industries, this ITSM solution streamlines workflows, boosts productivity, and simplifies complex business...

14

N‑able N-sight RMM

Its intuitive dashboards highlight critical alerts, while built-in remote access and robust security features ensure...

15

CommandLink ITSM

The software offers intuitive tools for incident tracking, asset management, and performance analysis, enabling organizations...

Top ServiceDesk Plus Features

  • AI-enhanced IT management
  • Digital identity governance
  • Privileged access management
  • IT service automation
  • Multi-cloud infrastructure support
  • Endpoint security management
  • Network monitoring capabilities
  • Cyberattack protection features
  • Compliance assurance tools
  • Custom application development
  • Actionable IT insights
  • Scalability for MSPs
  • Seamless device management
  • Performance monitoring for applications
  • Integration with existing tools
  • Integrated log management
  • High availability solutions
  • User-friendly dashboard
  • Real-time analytics features
  • Efficient data visualization