Smart CRM
Smart CRM is a web-based help desk system designed to streamline the processing of customer inquiries. Each inquiry, referred to as a ticket, contains chronological messages akin to email correspondence. The software tracks ticket statuses, assigns operators, and facilitates effective follow-ups, enhancing customer satisfaction and retention through proactive support management.
Top Smart CRM Alternatives
Servitium CRM
Servitium CRM is a dynamic Customer Relationship Management software designed to adapt as businesses grow.
TBS CRM
TBS CRM empowers businesses to manage customer relationships seamlessly, enhancing sales pipelines and customer satisfaction.
Revivo Cloud CRM
Revivo Cloud CRM revolutionizes the laundry experience in India by offering affordable, efficient dry cleaning services.
CRM Software
This CRM software streamlines customer interactions and enhances productivity for small businesses.
RetainUser
RetainUser provides an innovative CRM solution designed to enhance lead management and boost sales efficiency.
Neolite
This Mumbai-based software development company excels in delivering tailored web and mobile applications, alongside specialized solutions like NeoCRM for sales management and NeoHRM for human resources.
Sycorax System
With offices in Germany, Sweden, and India, they offer specialized DevOps services to enhance software...
Twics Tawk
By integrating video conferencing and e-learning features, it enhances communication and educational processes...
Proker
With a focus on teamwork and mutual respect, Proker enhances digital marketing efforts, driving increased...
Whiz Sales
This cloud-based CRM solution streamlines processes, enhances customer interactions, and boosts productivity...
Plum CRM
Its integrated system offers a 360-degree view of customer interactions, empowering teams to respond swiftly...
Thriwin
This intuitive platform seamlessly integrates with marketing automation tools, offering a centralized hub for managing...
Pinnacle Seven
By streamlining processes through web-based solutions, organizations can achieve rapid automation and significant cost savings...
Stingo CRM
With features like a built-in IVR for cloud telephony and a mobile app for attendance...
Variablesoft CRM
With seamless integration across devices and popular applications, it streamlines communication with clients, automates tasks...
Top Smart CRM Features
- Web-based help desk system
- Efficient ticket processing
- Automatic complaint follow-ups
- Multi-channel communication support
- Real-time ticket status tracking
- Customizable ticket notifications
- Escalation management system
- Operator assignment tracking
- Chronological message organization
- File attachment support
- Customer inquiry monitoring
- Low-cost support solutions
- Increased customer satisfaction
- User-friendly interface
- Comprehensive reporting tools
- IVR/SMS integration
- Email alerts for updates
- Customer retention strategies
- Ticket ownership visibility
- Feedback collection mechanisms
