SmartBot360
This innovative live chat software enhances patient engagement by using AI to provide immediate responses to queries, guiding patients through their healthcare journey. It streamlines support, reduces call center workloads, and automates follow-ups. With integration options and personalized service recommendations, it effectively transforms patient interactions while improving satisfaction and conversions.
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Top SmartBot360 Features
- Patient follow-up automation
- SMS-based recovery check-ins
- Multi-source AI data analysis
- Real patient chat training
- Dynamic decision tree navigation
- Integration with healthcare CRMs
- Pre-appointment information collection
- Custom integration support
- Automated service recommendations
- Intent extraction for inquiries
- Off-script patient query handling
- Comprehensive FAQ upload capability
- Live chat escalation option
- 30-minute free consultation
- Interactive quiz engagement
- High conversion rate optimization
- Personalized patient experience enhancement
- Immediate response capability
- Healthcare-specific chatbot templates
- User-friendly DIY chatbot setup
