SonicView
SonicView enhances contact center operations by enabling efficient call recording and analysis. It empowers managers to monitor employee interactions, ensuring quality control through call grading and performance assessment. With features for PCI compliance, selective recording, and training support, it serves as a vital tool for regulatory adherence and dispute resolution.
Top SonicView Alternatives
Revcord Call Recording
Revcord Call Recording offers a robust solution for voice logging, essential for modern businesses.
VRS Recording System
The VRS Recording System efficiently captures multiple audio channels, ranging from 1 to 64, simultaneously.
VRS
VRS offers a robust solution for professional audio and MP3 editing, enabling users to effortlessly record and modify music, voice, and various audio formats.
Ecamm Call Recorder for Skype
Ecamm Call Recorder for Skype enables users to effortlessly capture high-definition audio and video calls directly on their Mac.
Call Saver Pro
Call Saver Pro allows users to easily save, sort, and retrieve telephone conversations directly on their computers.
Oreka TR
Oreka TR is an advanced call recording software that captures and monitors agent and customer interactions in high-fidelity audio.
TrackMyLeads
Users can choose from local or nationwide toll-free options, enabling effective outreach...
Callcap
Utilizing local or toll-free tracking numbers, they gain insights into call origins and outcomes, allowing...
ZCloud
It ensures uninterrupted recording during network outages, intelligently resuming uploads when connections are restored...
Alvaria Quality
This release improves customer interaction quality by enabling extended evaluation reports, stereo and mono playback...
Cytracom
With instant support available for clients, it eliminates complexities often faced with other providers...
JLodge
With a focus on innovation and user accessibility, it supports mission-critical programs while fostering a...
RingCentral Automatic Call Recording
With the RingEX feature, businesses can easily access automatic and on-demand recordings, ensuring every interaction...
REKK
With features like 3-way calling, automatic transcription post-call, cloud storage integration, and easy sharing, it...
RECITE
With 50 pre-designed reports and secure web-based storage, it empowers organizations to enhance decision-making, streamline...
Top SonicView Features
- Voice and text archiving
- Compliance audit support
- Best practices assurance
- Transaction proof documentation
- Threats and abuse recording
- Real-world training scenarios
- Quality control analytics
- Agent performance grading
- PCI compliance features
- Sensitive information handling
- Dispute resolution support
- Client depositions recordings
- Conversation snippet extraction
- Self-review for agents
- Training enhancement tools
- Performance monitoring dashboards
- Scalable recording architecture
- Call categorization and analysis
- Proactive customer issue management
- Configurable recording parameters.
Top SonicView Alternatives
- Revcord Call Recording
- VRS Recording System
- VRS
- Ecamm Call Recorder for Skype
- Call Saver Pro
- Oreka TR
- TrackMyLeads
- Callcap
- ZCloud
- Alvaria Quality
- Cytracom
- JLodge
- RingCentral Automatic Call Recording
- REKK
- RECITE
