Support Hero
Support Hero offers flexible pricing plans tailored to meet diverse customer needs. With options starting at $49/month for essential features, including a help center and basic customization, users can scale up to advanced plans for integrations and priority support. Discounts for non-profits and custom arrangements are also available, ensuring accessibility for all businesses.
Top Support Hero Alternatives
knowmax
Knowmax revolutionizes knowledge management with its AI-guided platform, enabling customer experience teams to deliver error-free service across various touchpoints.
HelpSite
This mobile-friendly knowledge base software enables companies to create beautiful, searchable support sites, allowing customers to find answers quickly.
phpMyFAQ
phpMyFAQ is a mobile-friendly, scalable open-source FAQ web application designed for PHP 8.2+.
Magentrix Customer Community
Magentrix Customer Community is a self-service software designed to enhance partner management and engagement.
Forumbee
This web-based platform empowers users to create vibrant online communities and knowledge bases, facilitating peer-to-peer discussions and enhancing customer support.
ProProfs Knowledge Base Software
ProProfs Knowledge Base Software empowers businesses to create visually appealing online knowledge bases tailored for customer self-service.
Synthetix
With 24/7 self-service options and real-time chat capabilities, it allows seamless engagement, boosts team productivity...
AnswerDash
By predicting user needs and delivering relevant answers without the hassle of searching, it significantly...
Eptica
By leveraging artificial intelligence, it enables businesses to efficiently respond to inquiries across multiple channels...
Salesforce Knowledge
By leveraging AI-driven insights, businesses can streamline case management, automate responses, and deliver timely information...
AnsweriQ
By leveraging AI and RPA, it reduces order cancellation times from 5-7 minutes to just...
Zendesk Guide
It organizes essential information, enabling quick self-service access while keeping content fresh and relevant...
True Image Interactive
By integrating automated omni-channel customer service and Conversational IVR, organizations enhance customer satisfaction while significantly...
GrooveHQ
Enhanced by AI, it enables teams to efficiently manage requests without switching tabs, while self-service...
Sutherland Cognitive Knowledge Engine
By leveraging intent-AI technology, it unifies knowledge across stakeholders, automates manual tasks, and enhances decision-making...
Top Support Hero Features
- Customizable help center widget
- Multi-language support
- Unlimited article creation
- Advanced analytics options
- Integration with popular chat tools
- Ticket deflection capabilities
- Rich media support options
- Priority customer support
- Single Sign-On (SSO) feature
- Flexible pricing plans
- Non-profit discount availability
- Unlimited admin access
- Private content management
- Comprehensive ticket management system
- Advanced customization options
- Integration with Salesforce
- Integration with Kissmetrics
- Detailed usage analytics
- Business hours support
- Contact support via email.
