Synthetix
This customer self-service software empowers businesses to enhance customer experiences through an intuitive, multichannel knowledge base and an AI-driven virtual assistant, Xan. With 24/7 self-service options and real-time chat capabilities, it allows seamless engagement, boosts team productivity, and supports personalized assistance, ensuring measurable results for leading brands.
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Top Synthetix Features
- Intuitive multichannel knowledge base
- AI-powered virtual assistant
- 24/7 self-service support
- SEO-optimized FAQ help center
- Real-time customer engagement
- Low code/no code platform
- Integrated social media contact
- Customizable agent scripting tool
- Performance measurement tools
- Bespoke product configuration
- Dedicated customer success team
- Regular software updates
- Personalized business case creation
- Easy one-line code integration
- Multi-sector deployment experience
- User-friendly interface design
- Collaborative account management
- Automated lead qualification
- Continuous learning AI chatbot
- Engaging customer experience resources
