SurveySensum
SurveySensum empowers businesses to design tailored CSAT surveys effortlessly, enabling quick setup with customizable templates. It offers AI-driven text analysis for real-time insights and seamless integration with platforms like Zendesk and Salesforce. Automated dashboards present essential metrics, while personalized reports enhance understanding of customer feedback and sentiment, fostering stronger relationships.
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Top SurveySensum Features
- Customizable CSAT survey templates
- Multi-channel feedback collection
- AI-enabled text analysis
- Real-time sentiment analysis
- Automated report generation
- Role-based dashboards
- Seamless system integrations
- Automated reminders for non-responders
- Prefab reports dashboard
- Quick survey setup
- Intuitive feedback collection
- Personalized branded surveys
- Integration with existing software
- Open API for customization
- Customer behavior insights
- Easy data filtering options
- Effortless data sharing
- Proactive customer loyalty tracking
- Quick and user-friendly surveys
- Enhanced customer journey insights
