SurveyTown
SurveyTown enables businesses to gauge customer satisfaction through customizable NPS, CSAT, and CES surveys. Users can create tailored surveys with various question types, send them via email or embed them in communications, and monitor responses in real-time. The platform enhances feedback collection, helping teams identify and address customer experiences effectively.
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Top SurveyTown Features
- Customizable survey templates
- Real-time response monitoring
- Multiple question types
- Automated response alerts
- API for contact subscription
- Webhooks for data integration
- Embed surveys in emails
- Filter responses by custom fields
- Share reports with managers
- Export responses to spreadsheets
- Post-purchase survey integration
- Social media survey sharing
- Brandable survey aesthetics
- Performance tracking over time
- Incentivize positive feedback
- Negative experience remediation
- Create custom success pages
- Multi-channel survey distribution
- Enhance customer engagement
- Detailed analytics dashboard
