Time To Reply
The innovative email analytics tool revolutionizes team communication with live inbox alerts and a customizable dashboard tailored for managers. It assigns deadlines based on set SLAs, prioritizing emails to enhance response times and customer satisfaction. By tracking performance metrics in real-time, it empowers teams to meet targets and optimize service standards effectively.
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Top Time To Reply Features
- Live inbox alerts
- Customizable SLAs
- Real-time KPI tracking
- Performance metrics for individuals
- Shared mailbox performance insights
- Countdown timers for deadlines
- Automatic priority assignment
- Integration with Outlook and Gmail
- Custom dashboard for managers
- VIP account prioritization
- Proactive response management
- Email response optimization
- Hands-on onboarding support
- GDPR-compliant data handling
- Actionable analytics insights
- Filter by customer groups
- Sorting by communication type
- Integration with existing workflows
- Customer support via live chat
- Easy setup process
