Touch
Offering over 60 digital communication channels, this platform ensures compliance with regulations like MiFID II and GDPR. It features performance management tools for staff training and supports seamless integration for mobile and remote workforces. With capabilities for recording PBX calls and capturing conversations across various chat services, it guarantees secure, efficient communication management.
Top Touch Alternatives
Trust+
Offering a unique call recording service, Trust+ empowers customers by allowing them to share and retrieve their call recordings easily.
Recordia
Recordia® leverages advanced artificial intelligence to revolutionize voice analysis, enabling businesses to gain profound insights from voice interactions.
Intelligent Recording
Offering a diverse selection of hardware and software, Intelligent Recording provides tailored call recording solutions for businesses of all sizes.
RECOROKU
RECOROKU is a specialized call recording software designed to enhance B2B sales strategies.
Oak Clarify
Oak ClarifyGo is an award-winning recording solution for Microsoft Teams, designed to meet stringent compliance standards like GDPR and FCA.
Red Box
Red Box integrates seamlessly with both legacy and modern voice platforms, capturing voice data across all environments—cloud or on-premise.
MyQuality
It enables real-time tracking of team performance, offers customizable views for all roles, and integrates...
Replay Call Recording
Users benefit from limitless custom search filters, enabling quick retrieval of calls through tags and...
TeleWare Mobile Voice and SMS Recording
This solution, compatible with all mobile devices, effortlessly integrates into existing operations, capturing communications automatically...
RT Telephony
It enables users to manage inbound and outbound calls, SMS messaging, and IVR settings efficiently...
MiaRec
By delivering precise insights directly from customer interactions, it empowers leaders to enhance agent performance...
Smiddle Recording
This software enhances customer service, boosts agent performance, and streamlines processes...
Majuda Voice
With a proprietary suite that complies with state and federal regulations, it guarantees streamlined processes...
AnalytiCall
It enhances outreach with automated dialing modes, boosts campaign effectiveness through tracking insights, and ensures...
Intertel
With over 35 years of expertise, it automates conversational commerce through virtual assistants and offers...
Top Touch Features
- Multi-channel recording capability
- Compliance with global regulations
- Integrated performance management tools
- Network-based solution for remote workforce
- Cloud and on-premise compatibility
- Microsoft Teams integration
- Support for Bloomberg Chat recording
- Refinitiv Messenger support
- SMS channel recording
- Fast deployment of new channels
- Tailored solutions for enterprises
- Environmental impact minimization
- ISO 14001 certification
- Eco-lighthouse certification
- Self-training and evaluation features
- Agile response to regulatory changes
- Seamless integration with existing systems
- Long-term customer support relationships
- Comprehensive conversation capture
- Omni-channel recording solution
Top Touch Alternatives
- Trust+
- Recordia
- Intelligent Recording
- RECOROKU
- Oak Clarify
- Red Box
- MyQuality
- Replay Call Recording
- TeleWare Mobile Voice and SMS Recording
- RT Telephony
- MiaRec
- Smiddle Recording
- Majuda Voice
- AnalytiCall
- Intertel
