Trendzact

Trendzact

Trendzact enhances workplace security and productivity by automatically scoring customer interactions and providing tailored coaching to agents. With continuous webcam monitoring, dynamic risk scoring, and real-time alerts, it identifies potential threats and productivity losses. The platform also facilitates collaboration, note-taking during calls, and controlled workflows for flagged events, ensuring an efficient work environment.

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Top Trendzact Features

  • Automated agent performance scoring
  • Tailored real-time coaching
  • Continuous webcam monitoring
  • Dynamic risk assessment engine
  • Insider threat detection alerts
  • Comprehensive session recording
  • Immutable activity logging
  • Real-time visual performance reviews
  • Collaborative knowledge sharing platform
  • Event-triggered workflow definitions
  • Customizable sensitive data solutions
  • Automated CRM call notes
  • Time tracking for productivity
  • Security event ticketing system
  • User behavior anomaly detection
  • Live stream security monitoring
  • Proxy and Wi-Fi triangulation
  • User focus change detection
  • Encouragement through cohort support
  • Automatic logout for security.