Trendzact
Trendzact enhances workplace security and productivity by automatically scoring customer interactions and providing tailored coaching to agents. With continuous webcam mo... Trendzact enhances workplace security and productivity by automatically scoring customer interactions and providing tailored coaching to agents. With continuous webcam monitoring, dynamic risk scoring, and real-time alerts, it identifies potential threats and productivity losses. The platform also facilitates collaboration, note-taking during calls, and controlled workflows for flagged events, ensuring an efficient work environment.
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Company Information
- Company: Trendzact
- Country: United States
Top Trendzact Features
- Automated agent performance scoring
- Tailored real-time coaching
- Continuous webcam monitoring
- Dynamic risk assessment engine
- Insider threat detection alerts
- Comprehensive session recording
- Immutable activity logging
- Real-time visual performance reviews
- Collaborative knowledge sharing platform
- Event-triggered workflow definitions
- Customizable sensitive data solutions
- Automated CRM call notes
- Time tracking for productivity
- Security event ticketing system
- User behavior anomaly detection
- Live stream security monitoring
- Proxy and Wi-Fi triangulation
- User focus change detection
- Encouragement through cohort support
- Automatic logout for security.
