Whaticket
Whaticket revolutionizes customer engagement by centralizing communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat. It enables multi-agent access, enhancing response times and customer satisfaction. With automated chatbots and mass messaging features, businesses can efficiently handle inquiries, send promotions, and streamline workflows, optimizing overall service delivery.
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Top Whaticket Features
- Centralized message management
- Multi-agent support
- 24/7 chatbot availability
- Automated response system
- Mass messaging capabilities
- Integration with multiple platforms
- Unlimited contact storage
- Multiple WhatsApp number support
- Customizable marketing campaigns
- Real-time chat supervision
- Easy user assignment
- Intuitive web-based interface
- No software installation required
- Cost-effective pricing plans
- Performance analytics and reporting
- Cross-channel communication
- Quick setup process
- Unlimited message exchanges
- Department-based chat allocation
- User-friendly management dashboard
