Zence Feedback
This customer feedback software addresses industry-specific challenges by capturing real-time insights through multi-channel surveys, polls, and reviews. It customizes questions based on customer journeys, enabling brands to understand perceptions and sentiment. With features like dynamic questionnaires, QR code surveys, and performance analytics, it streamlines customer engagement and drives loyalty effectively.
Top Zence Feedback Alternatives
LazyMonkey
LazyMonkey revolutionizes customer feedback with its innovative QR-based solutions, enabling organizations to effortlessly gather real-time insights.
Feedspace
This customer feedback software allows businesses, freelancers, and teams to effortlessly collect and showcase testimonials in various formats—audio, video, and text.
Korrect
Korrect offers a user-friendly platform for product teams to efficiently manage and analyze feedback from various channels.
Visionari
Users can effortlessly collect, analyze, and prioritize feedback with Visionari's AI-driven platform.
hellonext
Hellonext simplifies the product lifecycle by integrating feedback collection, roadmap planning, and customer support into a single platform.
Antrika
Antrika is a powerful product feedback management tool tailored for SaaS companies, enabling seamless collection and organization of feature requests.
YesUsers
It employs intelligent tagging and impact scoring to prioritize feature requests, enabling teams to focus...
Feedbuck
By generating a tailored feedback widget in seconds, it captures valuable customer opinions efficiently...
Marcom Robot Customer Feedback Tool
Its intuitive survey builder allows users to create engaging one-question or multi-question surveys, while real-time...
Fairing
By capturing authentic insights during the conversion process, it reveals the true drivers of customer...
Feedback Widget
It features customizable widgets for effortless embedding and a straightforward API for integration...
ViewPoint
By turning real-time insights into actionable data, it empowers organizations to enhance customer and employee...
Syncly
With dynamic sentiment analysis and seamless integration across various sources, users can automate VoC reports...
Seven24
By harnessing AI, it enriches subscriber data, identifies key issues from feedback, and generates actionable...
SupporTrends
With seamless integration and rapid deployment, it eliminates the need for lengthy contracts or dedicated...
Top Zence Feedback Features
- Multi-channel feedback collection
- Dynamic questionnaires per segment
- QR code survey integration
- Customizable survey templates
- Real-time customer sentiment analysis
- Escalation matrix for complaints
- Interactive polls for quick insights
- In-the-moment feedback capture
- Google Reviews redirection for happy customers
- Ticketing for unhappy customers
- Comprehensive KPI performance reports
- Leaderboard for location performance
- Actionable insights from surveys
- Customer loyalty tracking with NPS
- Environment-friendly e-Receipts
- Voice of Customer analytics
- Social media comment analysis
- Seamless chat and buy functionality
- Customer journey-based question customization
- Feedback-driven marketing strategy.
