Zoho Desk
Zoho Desk transforms customer service into a seamless experience, enabling swift issue resolution and enhancing satisfaction. With tools for effective communication and ticket management, agents can respond instantly via embeddable chat widgets. Its extensive integrations and mobile capabilities ensure teams remain productive, delivering exceptional support anytime, anywhere.
Top Zoho Desk Alternatives
Video Service Desk
Video Service Desk transforms ideas into brands using cutting-edge technology and expertise in AWS cost optimization, reducing infrastructure expenses by about 30%.
Kapture CRM
This AI-native customer experience platform revolutionizes support for businesses by delivering tailored, industry-specific solutions.
Zed Service Management Software
This advanced customer service software, Zed-Service™, revolutionizes after-sales management with its intelligent reporting and analytics dashboard.
DoubleTick
DoubleTick empowers businesses to enhance customer engagement through the WhatsApp API, enabling swift bulk broadcasts and personalized messaging.
AnswerWise
The AI-powered AnswerWise layer enhances customer support by effortlessly deflecting common queries while ensuring an excellent user experience.
Zence Ticket Management
Zence Ticket Management streamlines event and service ticketing by providing a user-friendly platform that simplifies the creation, distribution, and tracking of tickets.
tbXMS
By enhancing communication and operational efficiency, it empowers businesses to optimize their network performance and...
ControlHippo
It empowers businesses to automate responses, create custom chatbots, and gain real-time insights...
ServiceWRK
It enables users to manage service tickets via multiple channels, optimize technician assignments based on...
OneDirect
By combining AI chatbots with live chat capabilities, teams can capture leads, facilitate transactions, and...
Spinso ServiceDesk
It streamlines after-sales service processes, allowing users to organize contracts, track complaints, generate quotations, and...
ClearFeed
It streamlines request management, enabling swift ticket resolution and enhances productivity through AI-driven responses...
Gallabox
This solution enhances engagement, driving appointments and orders while slashing marketing costs by 50% and...
DeepConverse
By integrating seamlessly with existing systems, it streamlines complex scenarios, offers interactive guides, and improves...
Nural Service
This service includes a one-time setup fee and is available in multiple plans to suit...
Top Zoho Desk Features
- Faster issue resolution
- Boosts customer retention
- Enhances customer happiness
- Accessible on all channels
- Quick and accurate resolutions
- Powerful agent tools
- Contextual productivity support
- Actionable metrics tracking
- Customer sentiment analysis
- Mobile apps for on-the-go support
- Over 200 third-party integrations
- More than 50 native apps
- Instant chat widget support
- Seamless chat-to-ticket conversion
- Efficient ticket assignment
- Customizable workflows
- Multi-channel communication
- Real-time customer insights
- Comprehensive help center integration
- Enhanced collaboration tools
Top Zoho Desk Alternatives
- Video Service Desk
- Kapture CRM
- Zed Service Management Software
- DoubleTick
- AnswerWise
- Zence Ticket Management
- tbXMS
- ControlHippo
- ServiceWRK
- OneDirect
- Spinso ServiceDesk
- ClearFeed
- Gallabox
- DeepConverse
- Nural Service
