Customer Journey Mapping Tools

1

UXPressia

A collaborative platform for customer experience mapping, UXPressia allows teams to create, customize, and share engaging personas and journey maps...

By: UXPressia From United States
2

Salesforce Journey Builder

Salesforce Journey Builder revolutionizes customer engagement by seamlessly integrating CRM, AI, and data analytics. It empowers organizations to craft personalized...

By: Salesforce From United States
3

Custellence

This customer journey mapping tool empowers organizations to transform insights into impactful experiences. Users can create and manage intuitive journey...

By: Custellence From Sweden
4

Smaply

Smaply empowers organizations to visualize and enhance customer journeys through intuitive mapping tools. It enables teams to identify pain points,...

By: Smaply by More than Metrics From Austria
5

WebMaxy Analyzer

WebMaxy Analyzer uncovers hidden insights into user behavior, enabling businesses to enhance their web applications and websites. By providing real...

By: WebMaxy From India
6

Canvanizer

Canvanizer empowers teams to visualize ideas through interactive business model and customer service journey canvases. Users can seamlessly move notes,...

By: Proud Sourcing From Germany
7

Smaply Customer Experience Hub

Smaply Customer Experience Hub empowers organizations to map and manage customer journeys effectively. Users can visualize pain points and moments...

By: Smaply From Austria
8

JourneyLabs

Embarking on an exhilarating gaming adventure, players discover an engaging platform offering a rich selection of slots and live baccarat....

By: JourneyLabs From United States
9

Visual Paradigm Online Diagrams

Visual Paradigm Online Diagrams is a powerful customer journey mapping software designed to streamline the visualization of user experiences. It...

By: Visual Paradigm International Limited From Hong Kong
10

CA Wily Customer Experience Manager

The CA Wily Customer Experience Manager (CEM) empowers businesses by providing insight into the online interactions of end-users, including external...

By: Broadcom Inc. From United States
11

Acquia Journey

Acquia Journey enables businesses to automate and orchestrate personalized customer journeys across all channels. With its intuitive visual journey builder,...

By: Acquia From United States
12

Customer Experience Management

Customer experience management redefines the journey with its cutting-edge analytics software, enabling telecom service providers to harness the full potential...

By: NetCracker From United States
13

Cora Journey360

Cora Journey360 revolutionizes customer experience by harnessing generative AI technologies, enabling seamless interactions between people, technology, and businesses. It empowers...

By: TandemSeven
14

Adobe Customer Journey Analytics

This cross-channel customer analytics solution empowers businesses to swiftly track and analyze customer journeys, both online and offline. By seamlessly...

By: Adobe From United States
15

Customer Journey Mapping

Customer Journey Mapping enhances organizational collaboration by integrating both digital and physical customer interactions. Stakeholders can visualize and improve customer...

By: Quadient From Switzerland
16

Omniconvert REVEAL

Omniconvert REVEAL empowers eCommerce businesses to enhance customer lifetime value by leveraging customer analytics and RFM segmentation. It simplifies complex...

By: Omniconvert From Romania
17

Acoustic Insights

Acoustic Insights enables businesses to execute targeted cross-channel campaigns throughout the customer lifecycle by harnessing real-time data and behavioral signals....

By: Acoustic From United States
18

Sutherland Perform

Sutherland Perform meticulously analyzes customer interactions across various parameters, assessing employee compliance with engagement protocols. By leveraging insights from voice,...

By: Sutherland From United States
19

Relay42

Providing real-time personalization, this Customer Data Platform empowers marketers to optimize each touchpoint in the customer journey. By unifying anonymous...

By: Relay42 From Netherlands
20

BryterCX

The BryterCX Journey Intelligence Platform leverages advanced AI and machine learning to provide invaluable insights into customer journey management. By...

By: IgniteTech From United States
21

Factors.ai

Engaging prospects and driving marketing ROI becomes seamless with Factors.ai. By capturing cross-channel intent signals, it empowers teams to enact...

By: Factors.AI From United States
22

TheyDo

TheyDo empowers organizations to streamline decision-making by providing a unified view of customer journeys, integrating structured and unstructured data. With...

By: TheyDo - Journey Management From Netherlands
23

Digital Crumbs

Digital Crumbs offers a powerful customer journey mapping tool that enables businesses to visualize and enhance their customer experiences. By...

By: Digital Crumbs Analytics From United Kingdom
24

Fox

Fox is an advanced customer journey mapping software that leverages AI and machine learning to provide insightful journey intelligence. Users...

By: ClickFox From United States
25

Trencube

This advanced analysis tool empowers businesses to adapt to customer behaviors by providing real-time updates on digital communication platforms. It...

By: Trencube From France
26

Customer Journey Mapping Tool

This Customer Journey Mapping Tool empowers businesses to design custom journey maps, revealing every customer touchpoint and associated emotions. Users...

By: CEMantica From Israel
27

Alesco Data

Alesco Data offers an extensive range of proprietary and partner data solutions, leveraging AI-driven analytics to precisely target audiences and...

By: Alesco Data From United States
28

appYuser

appYuser offers tailored digital solutions, enhancing web performance and user satisfaction through agile methodologies and continuous integration practices. Their expertise...

By: Quadran From France
29

Blue Green Analytics

Blue Green Analytics empowers users to visualize website visitor navigation, revealing actual paths taken through funnels and conversion points. By...

By: Blue Green Analytics From United States
30

Calixa

Calixa is an innovative customer journey mapping tool designed to enhance user experience and engagement. By visualizing customer interactions across...

By: Calixa 📈 From United States
31

Cemantica

Cemantica offers an innovative Customer Journey Mapping tool that integrates AI to enhance customer experience management. Users can create personalized...

By: Cemantica From Israel
32

Cerebri AI

Cerebri AI Inc. specializes in data science and AI analytics, empowering enterprise customers in the $1.4 trillion business travel and...

By: Cerebri From United States
33

Experience2Go

Experience2Go delivers rapid insights into customer satisfaction, enabling businesses to swiftly identify and address interaction issues. By aggregating feedback and...

By: Scanmar From Netherlands
34

Dragonfly AI

Harnessing a patented biological algorithm, this innovative platform delivers real-time insights for creative testing across various formats, including static, video,...

By: Dragonfly AI From United Kingdom
35

Merca

Merca delivers AI-driven advertising solutions that create custom ads and landing pages for each store and visitor. By synchronizing with...

By: Merca Applied Sciences Inc. From United States