Softphone.Pro
This call center softphone offers a robust VoIP SIP client and web dashboard, ensuring seamless compatibility with any SIP PBX, whether cloud-based or hosted. Advanced features include instant CRM integration, extensive workforce management tools, real-time reporting, and enhanced security. Users benefit from effortless configuration, enabling efficient call handling and performance monitoring.
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Top Softphone.Pro Features
- DID number selection
- Custom header for outbound calls
- Tray icon features
- Jabra integration improvements
- Plantronics integration improvements
- Jazztel headset integration
- Long contact name hints
- Hold time reporting
- Mute/unmute protocol handling
- Incoming call event handler
- Selective BLF transfer flags
- DTMF sequence sending
- MacOS stability improvements
- Pre-configured program sharing
- Security settings protection
- Comprehensive online reports
- Live dashboard monitoring
- Call log playback feature
- Multi-language interface support
- Concurrent use licensing system
