Audara
Audara revolutionizes customer service with its AI-driven omnichannel call center software. It seamlessly integrates voice, chat, and social media interactions, employing advanced voicebots and chatbots for personalized support. With real-time analytics and automated outbound calls, it enhances efficiency, enabling businesses to deliver fast, tailored experiences across all communication channels.
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Top Audara Features
- AI-powered voice recognition
- Intelligent predictive dialer
- Omnichannel contact center
- Real-time performance dashboard
- Automated quality assurance
- AI-driven chatbots
- Integrated CRM solutions
- Voicebot with TTS
- SMS identity confirmation
- Customizable web chat
- Multi-language support
- Seamless channel switching
- Advanced IVR capabilities
- AI-based analytics
- Video call support
- Smart call routing
- Automated follow-ups
- Campaign management tools
- BPO operational support
- Partner program for resellers
