C3 Cloud Contact Center
Mida C3 Cloud Contact Center empowers agents with a versatile, cloud-based platform that streamlines customer interactions across calls, chats, and emails. Featuring a robust Queue Manager, Supervisor Console, and more, it allows seamless integration with legacy systems while offering competitive pricing, ensuring exceptional support for evolving communication needs.
Top C3 Cloud Contact Center Alternatives
Meets CRM
Lead and customer management is streamlined with Meets CRM, integrating online chat across platforms like WhatsApp, Messenger, and Instagram.
ZIRO
Migrating to Microsoft Teams Phone becomes seamless with ZIRO’s automated assessments.
ICTContact
ICTContact is an advanced contact center software tailored for enhancing customer interactions.
nVX
nVX is an advanced Contact Center Software designed to enhance collaboration and productivity across various work environments.
FrontStage
FrontStage revolutionizes customer communication by unifying all channels within a single platform, eliminating the chaos of disparate applications.
Oration
Oration stands at the forefront of customer experience and business process outsourcing, dedicated to creating impactful interactions through a blend of empathy, innovation, and technology.
Omni-Channel Contact Center Solution
This advanced software enhances collaboration across teams, whether remote or in-office, while optimizing communication through...
AutoMax Unified Communication
This allows remote employees to collaborate seamlessly anytime, anywhere, on any device...
ISI-COM
It offers robust features for efficient call management, real-time analytics, and seamless integration with existing...
SAT 2000
Tailored templates, developed through extensive industry experience, enable immediate optimization insights...
OCM
With real-time monitoring and adaptable cloud technology, it empowers businesses to efficiently control agent operations...
Smiddle Omnichannel
Operators manage voice, video, and text interactions following customized rules, while automated bots enhance efficiency...
Corizon
By seamlessly integrating advanced analytics with user-friendly interfaces, it empowers businesses to optimize processes, streamline...
Contact Center Suite
Designed to adapt to market changes and evolving consumer lifestyles, this software empowers businesses to...
Route 101
With advanced AI and automation tools, it empowers teams to deliver exceptional customer experiences...
Top C3 Cloud Contact Center Features
- Multi-channel support
- Seamless app integration
- Gradual legacy migration
- Core queueing engine
- Customizable solutions
- Supervisor Console access
- Attendant Console features
- Voice and video recording
- Rapid technical support
- Unified Communications focus
- Cost-effective pricing plans
- Cross-platform compatibility
- Real-time performance analytics
- User-friendly interface
- High scalability options
- Advanced reporting tools
- Enhanced customer experience
- Team collaboration features
- Multi-language support
- Compliance with industry standards
