Voxjar
Voxjar transforms quality assurance by eliminating manual data entry and enhancing evaluator efficiency. With AI-driven evaluations, it automates call scoring using user-friendly templates, integrating seamlessly with existing platforms. This innovative solution reduces time spent on evaluations, empowering teams to focus on improving agent performance and customer interactions.
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Top Voxjar Features
- AI-powered call evaluations
- Seamless cloud storage integration
- Automated data collection
- Customizable scorecard templates
- Emotion measurement analysis
- Simple drag-and-drop functionality
- Built-in reporting tools
- High-quality transcription services
- Native AI call scoring
- Secure data encryption
- Integration with popular telephony platforms
- Efficient performance insights delivery
- Call playback and commenting
- QA workflow automation
- Minimal manual data entry
- User-friendly interface design
- Real-time feedback generation
- Continuous integration updates
- Multi-platform compatibility
- Cost-effective quality assurance solution
