Call Accounting
This call accounting software streamlines telecom cost management and employee phone usage tracking. It features user access rights, allowing managers to oversee subordinates' calls while ensuring privacy for staff. Accessible via a user-friendly web interface, it also enables scheduled reports directly to users’ inboxes for timely insights into phone activity.
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Top Call Accounting Features
- Real-time call monitoring
- Customizable dashboards
- User-friendly web interface
- Scheduled reporting to inboxes
- Multi-region support contacts
- Seamless integration with Cisco
- Easy API access for developers
- Cost-effective licensing model
- Robust customer support
- Tailored user access rights
- Visibility into agent status
- Analytics for call flow management
- Ability to monitor calls on mobile
- Collaboration with technology partners
- Comprehensive resource library
- Frequent updates and new features
- Streamlined implementation process
- Support for various communication platforms
- Enhanced call center efficiency
- Custom alerts for performance metrics.
