
TalQ
TalQ is a cloud-based call accounting software designed specifically for the hospitality sector. It efficiently tracks and bills customer calls and requests while ensuring data security through role-based access control. The system centralizes data across global properties, providing actionable insights via an intuitive dashboard and enhancing guest experiences with automated voicemail and essential services like room service management.
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Top TalQ Features
- Automated voicemail function
- Role-based access control
- Centralized global data management
- Intuitive web dashboard
- Real-time call tracking
- Detailed service metrics
- Scheduled report generation
- Integration with PMS systems
- Mini bar management service
- Wake-up call automation
- Room service request tracking
- Voice mailbox provisioning
- User role access levels
- Cloud-based deployment flexibility
- Data processing subsystem
- Near real-time data updates
- FTP server compatibility
- System health monitoring
- Alarms and alerts management
- Comprehensive guest experience support