Churn360

Churn360

This AI-driven customer success platform empowers B2B SaaS companies to transform data into actionable insights, effectively reducing churn. By integrating seamlessly with existing software, it provides a unified dashboard for monitoring customer journeys, automating processes, and personalizing outreach, ensuring that customer success managers can proactively engage and retain clients.

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Top Churn360 Features

  • AI-driven churn prediction
  • Single dashboard integration
  • Customer attribute grouping
  • Playbook template creation
  • Journey stage visibility
  • Customer health scoring
  • Personalized email campaigns
  • NPS
  • CES
  • and CSAT surveys
  • Custom task creation
  • Subscription renewal reminders
  • Upsell opportunity identification
  • Onboarding process management
  • Feedback capture from new users
  • Actionable customer insights
  • Automated customer success workflows
  • Customer data consolidation
  • Third-party software compatibility
  • Bulk customer management actions
  • Real-time customer engagement tracking
  • Comprehensive customer visibility.