
Churn360
This AI-driven customer success platform empowers B2B SaaS companies to transform data into actionable insights, effectively reducing churn. By integrating seamlessly with existing software, it provides a unified dashboard for monitoring customer journeys, automating processes, and personalizing outreach, ensuring that customer success managers can proactively engage and retain clients.
Top Churn360 Alternatives
Upzelo
Elevating customer engagement, this platform specializes in loyalty and rewards programs designed for e-commerce and retail.
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Velaris
Velaris empowers Customer Success teams by consolidating customer data into a user-friendly interface, offering AI-driven analytics, success plans, and automation tools.
Churn360
Churn360 was a Customer Success platform developed by Kovai.co, launched in 2023 after 18 months of dedicated engineering.
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Top Churn360 Features
- AI-driven churn prediction
- Single dashboard integration
- Customer attribute grouping
- Playbook template creation
- Journey stage visibility
- Customer health scoring
- Personalized email campaigns
- NPS
- CES
- and CSAT surveys
- Custom task creation
- Subscription renewal reminders
- Upsell opportunity identification
- Onboarding process management
- Feedback capture from new users
- Actionable customer insights
- Automated customer success workflows
- Customer data consolidation
- Third-party software compatibility
- Bulk customer management actions
- Real-time customer engagement tracking
- Comprehensive customer visibility.