ClientSuccess

ClientSuccess

By: ClientSuccess, Inc.

ClientSuccess’s customer success management solution helps SaaS businesses reduce churn and increase sales revenue by offering high customer satisfaction rate. The software offers a unique, personalized platform to ensure success of every customer. It assigns dedicated key contact, IT contact, and other help executives to every customer to ensure high satisfaction rates. In addition to that, ClientSuccess also offers actionable insights and analytics into customers’ behavior to help understand them.

From: USA Web Visibility: 25.81%
Based on 9 Votes
Top ClientSuccess Alternatives
  • Amity
  • Bluenose
  • Preact
  • Sparked
  • Gainsight
  • ServiceSource
  • Totango
  • CloudCherry
  • Natero
  • CustomerGauge
  • Retention Science
  • Optimove
  • Autosend
  • Exchange Solutions
  • Retently
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Top ClientSuccess Alternatives and Overview

1

Amity

Amity customer success software allows users to access and manage multiple consumer accounts, subscriptions, and data from a single customizable platform.

By: Amity From Canada
Based on 6 Votes
2

Bluenose

Bluenose proactive customer success solution is designed to help businesses reduce churn, grow revenue, and create customers for lifetime.

By: Bluenose Analytics From USA
3

Preact

Preact customer success solution allows companies to predict customers’ health and behavior to prevent losing customer and drive more revenue.

By: Preact, Inc. From USA
4

Sparked

Sparked is a customer management and retention platform that helps companies maintain their existing customers with high success rates.

By: The Extraordinaries, Inc. From USA
5

Gainsight

Gainsight is enterprise customer success software that offers tools, technologies and practices for organizations to retain customers and build healthier relationships with them.

By: Gainsight Inc. From USA
Based on 64 Votes
6

ServiceSource

ServiceSource is a customer success management solution that helps companies manage and retain existing customers and reduce churn rates.

By: ServiceSource International, Inc. From USA
Based on 1 Vote
7

Totango

The software allows users to send automatic, relevant messages based on customer behavior, provide right...

By: Totango, Inc From USA
Based on 18 Votes
8

CloudCherry

Cloudcherry is an ideal customer success solution for small & medium-sized businesses and enterprises that...

By: Cloud Cherry Pte Ltd. From Singapore
Based on 13 Votes
9

Natero

The platform brings all of your insightful customer data into a single dashboard, with predictive...

By: Natero
Based on 16 Votes
10

CustomerGauge

CustomerGauge works separately at each role in the organization, such as helping CX professionals improve...

By: CustomerGauge/Directness BV From the Netherlands
Based on 1 Vote
11

Retention Science

The software integrates an intelligent technology to empower marketing tools with greater customer insights and...

By: Retention Science From USA
Based on 1 Vote
12

Optimove

It allows businesses to find out and try the campaigns able to convert website visitors...

By: Mobius Solutions, Ltd. From Israel
Based on 2 Votes
13

Autosend

Autosend software is suitable for eCommerce, SaaS, and subscription companies...

By: Autosend From USA
14

Exchange Solutions

It makes use of individual incentives to suffice the needs of one customer at a...

By: Exchange Solutions, Inc. From USA
15

Retently

With this platform, you can send a net promoter score survey to your clients and...

By: Retently LLC From USA
Based on 2 Votes

ClientSuccess Review and Overview

Client Success, even from its name, suggests that it is a client aiding software to increase their work efficiency and to eliminate all discrepancies affecting it. It is a client-based software that helps you in each step, be it marketing or sales or analytics.

All aboard!

Client Success prioritizes the base for public and client entanglement. Understanding the customer's needs and requirements is an essential prerequisite to the product offering. Client success helps you to initiate and develop a corporate relationship with your customers maintaining corporate ethics and also adhering to the needs of the customers. Every interaction can be recorded using the analytics tool, which provides the final report. In this report, all the customer details are present along with the level of interaction. These reports can be studied to improve the relationship between you and your customers. 

Adopting a success strategy

After getting hold of your customer's attention, next comes product deliverance. Client Success helps you to reach out to each customer in a different way to introduce your product to them. With its analytics tool, the user gets a fair idea of how his/her customer is utilizing the platform, and the user can use this report to improve the customer's experience. 

Customer satisfaction

Next comes customer satisfaction. After providing the service, Client Success makes sure that the customer is satisfied. This satisfaction is highly beneficial to you as it increases your reputation as well as it states out renewal options. Once satisfied, customers may want more. So, to handle their needs, Client Success provides you with tools to make their renewals much more satisfactory. The analytic tools provide reports regarding their satisfaction levels and methods to improve them.

Reap the benefits after sowing

Client Success helps you to grow at every single stage. By growing, you expand your horizon and also satisfy more customers. Using the platform, you can develop the necessary integration tools to grow. 

Client Success is the technical guru to visit to clear out all your marketing needs.

Company Information

Company Name: ClientSuccess, Inc.

Company Address: 313 South 740 East, Suite 2, American Fork, UT, USA

Founded in: 2014

Top Features

Core Features
  • Visual Timeline
  • Customer Engagement Optimization
  • Gmail Integration
  • Managing Renewals
  • Tracking Customer Subscriptions
  • Grouping Products
  • Multiple Subscriptions
  • Alerts & Actions
  • Monitoring Customer Health
  • Mitigating Risks
  • Identifying Opportunities
  • Regular Notes
  • Tracking Key Contacts
  • Managing & Defining Methodology
  • Scheduling Meetings
  • Organizing & Managing Items
  • Support View App
  • Monitoring Progress
  • Strategic Goals Measurement
  • Scorecard Customization
  • Success Metrics
  • Key Events Visibility
  • Usage App