STAMP
STAMP offers real-time dashboards for client accounts, showcasing performance metrics and account manager effectiveness. By calculating the STAMP Score alongside Net Promoter Score (NPS), it identifies loyal clients and those at risk. Additionally, it assesses customer sentiment and key performance indicators, enhancing account retention and maximizing revenue potential.
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Top STAMP Features
- Real-time client dashboards
- Account manager performance insights
- Proprietary STAMP Score calculation
- Customizable performance indicators
- High-level account summaries
- Customer sentiment analysis
- Risk assessment alerts
- Loyalty tracking metrics
- Recurring revenue optimization tools
- Ease of Doing Business score
- Interactive data visualizations
- Client needs assessment tools
- Feedback collection integration
- Continuous improvement recommendations
- Cross-channel sentiment analysis
- Retention strategy development
- Actionable insights for account managers
- Benchmarking against industry standards
- Comprehensive reporting capabilities
- Multi-user access and collaboration.
