CloudCall
CloudCall integrates seamlessly with CRMs to enhance team performance and productivity. Agents can capture real-time call notes, ensuring essential information is readily accessible. With advanced encryption and a focus on data security, teams can collaborate effortlessly from any location, leveraging analytics for ongoing improvement and effective coaching.
Top CloudCall Alternatives
EvaluAgent
The EvaluAgent platform enhances contact center operations through AI-driven conversation intelligence and automated quality assurance.
Greenlight CRM
This call centre software offers a seamless, hosted solution that combines advanced technology with industry expertise.
VoIPstudio
This award-winning cloud telephony service empowers businesses with an intuitive call center solution, integrating seamlessly with existing applications and CRMs.
PBXware
PBXware is a leading IP PBX platform designed to empower businesses through advanced communication solutions.
Fondesk
Users can conveniently manage their phone communications through their PC or smartphone with this service.
CallScripter
CallScripter is a versatile call center software that empowers non-technical users to craft dynamic, customized scripts for guiding agents through intricate customer interactions.
Geomant
Its cloud-based solutions enable quick deployment, allowing businesses to efficiently scale their operations...
IFS Customer Engagement
By integrating an omni-channel contact center with CRM in an AI-powered agent desktop, support teams...
Primo Dialler
This cloud-based solution, designed for optimal call center performance, integrates seamlessly with various software, offering...
Liberty Converse
This AI-powered solution streamlines communication across voice, email, SMS, and social media, enabling seamless interactions...
Pascom Cloud
It empowers businesses to enhance customer interactions while maintaining team connectivity, whether in-office or remote...
Connex One
Featuring advanced AI and Automation, it streamlines communications, enhancing customer satisfaction and reducing operational costs...
Cirrus Contact Center
With seamless omni-channel support, integrated CRM, and intelligent quality management, it empowers agents to deliver...
Top CloudCall Features
- CRM integration for enhanced performance
- Real-time call notes capturing
- Click-to-call functionality
- Automatic candidate record opening
- Advanced encryption for data safety
- Secure storage with access controls
- Mobile and desktop seamless experience
- Remote team supervision capabilities
- Call monitoring and tracking
- Instant feedback provision
- Performance analytics for insights
- Call recordings for onboarding
- Voicemail Drop feature
- Local Presence to boost pickup rates
- Real-time coaching insights
- Unified comms platform for CRMs
- Best-in-class disaster recovery
- ISO/IEC 27001 certified security
- Global architecture for high availability
- Effortless teamwork and collaboration.
