IFS Customer Engagement
IFS Customer Engagement software solutions empower businesses to provide a unified, efficient service across all contact channels, including calls, emails, chats, and social messaging. By integrating an omni-channel contact center with CRM in an AI-powered agent desktop, support teams can swiftly address complex customer requests while enhancing productivity and engagement.
Top IFS Customer Engagement Alternatives
CallScripter
CallScripter is a versatile call center software that empowers non-technical users to craft dynamic, customized scripts for guiding agents through intricate customer interactions.
Liberty Converse
Liberty Converse is an intuitive call center software designed to elevate customer engagement and operational efficiency.
PBXware
PBXware is a leading IP PBX platform designed to empower businesses through advanced communication solutions.
Pascom Cloud
Pascom Cloud revolutionizes call center operations with its versatile pascom ONE platform, seamlessly integrating cloud phone systems, team messaging, and video meetings.
Greenlight CRM
This call centre software offers a seamless, hosted solution that combines advanced technology with industry expertise.
storm
Storm offers enterprise-grade, AI-powered customer experience solutions that seamlessly integrate omni-channel and omni-data communications.
CloudCall
Agents can capture real-time call notes, ensuring essential information is readily accessible...
storm Cloud Contact Center
By seamlessly integrating with existing systems, it enhances operational efficiency and optimizes both customer and...
EvaluAgent
With seamless integration, an intuitive interface, and insightful analytics, it empowers teams to deliver exceptional...
EvaluAgent
Users benefit from seamless integration, customizable AI scorecards, and insightful dashboards that streamline performance evaluation...
VoIPstudio
Offering features like unlimited call recording, real-time call management, and video conferencing, it simplifies communications...
Eckoh
It features secure call recording with AI-driven insights, payment IVR for 24/7 transactions, and ChatGuard...
Fondesk
It allows access to call history, enables real-time adjustments to settings, and facilitates online payments...
Connex One
Supporting over 4 billion transactions annually, it boosts workforce productivity by 133% and sales by...
Geomant
Its cloud-based solutions enable quick deployment, allowing businesses to efficiently scale their operations...
