Comarch CRM for Telecoms
Comarch CRM for Telecoms streamlines the customer journey by integrating contract management, quoting, and order processing into one user-friendly platform. This software automates quote generation and order fulfillment, enhancing response times and ensuring personalized offers for B2B clients. It supports seamless collaboration across departments, driving efficiency and superior customer service.
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Top Comarch CRM for Telecoms Features
- End-to-end sales process
- Unified platform experience
- User-friendly graphical interface
- Automated quote generation
- Common product catalog integration
- Real-time customer 360-view
- Personalized offers for VIP customers
- Fraud prevention tools
- Multi-criteria search engine
- Streamlined data navigation
- Process-centric collaboration
- Pre-integrated with BSS/OSS
- Seamless contract management
- Case management capabilities
- SLA monitoring tools
- Automated response management
- Multi-channel activity registration
- Customizable pricing adaptations
- ODA-compliant architecture
- Automated operational efficiency.
