Sugester
Sugester streamlines customer support by efficiently collecting and sorting messages, enabling teams to assign and monitor responses. It empowers users to access self-help resources like FAQs and how-to guides, reducing costs while providing 24/7 support. The platform consolidates all communications, ensuring no query is overlooked, enhancing team productivity.
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Top Sugester Features
- Automated message sorting
- Team member assignment
- Progress tracking tools
- 24/7 self-service support
- SEO-friendly knowledge base
- User-generated content cataloging
- Real-time chat widget
- Reply templates feature
- Activity tracking capabilities
- Task prioritization system
- Unified communication platform
- Gamified suggestions forum
- Mass mailing functionality
- Call registering tool
- Import existing customer records
- Clean interface for communication
- Customer feedback voting system
- Help material publishing
- Efficient team management tools
- Quick setup and installation
